286 software vendors have fixed 926 vulnerabilities in their products thanks to High-Tech Bridge Security Research Lab.
Patch Available Upon Disclosure
|2014 Q1: 87%||2013 Q2: 92%|
|2013 Q4: 67%||2013 Q1: 100%|
|2013 Q3: 77%||2012 Q4: 68%|
Vendor Average Time to Patch
|2014 Q1: 5 days||2013 Q2: 30 days|
|2013 Q4: 8 days||2013 Q1: 13 days|
|2013 Q3: 13 days||2012 Q4: 26 days|
Cross-Site Scripting (XSS) in Kayako Fusion
|Vulnerable Versions:||4.40.1148 and probably prior|
|Advisory Publication:||June 6, 2012 [without technical details]|
|Vendor Notification:||June 6, 2012|
|Vendor Fix:||June 7, 2012|
|Public Disclosure:||September 5, 2012|
|Latest Update:||June 11, 2012|
|Vulnerability Type:||Cross-Site Scripting [CWE-79]|
|CVSSv2 Base Score:||4.3 (AV:N/AC:M/Au:N/C:N/I:P/A:N)|
|Solution Status:||Fixed by Vendor|
|Discovered and Provided:||High-Tech Bridge Security Research Lab|
High-Tech Bridge SA Security Research Lab has discovered vulnerability in Kayako Fusion, which can be exploited to perform Cross-Site Scripting (XSS) attacks.
Input appended to the URL after /__swift/thirdparty/PHPExcel/PHPExcel/Shared/JAMA/docs/download.php is not properly sanitised before being returned to the user.
The following PoC (Proof of Concept) demonstrates the vulnerability:
Successful exploitation of this vulnerability requires that Apache's directive "AcceptPathInfo" is set to "on" or "default" (default value is "default").
|Upgrade to Kayako Fusion 4.50.1581|
| High-Tech Bridge Advisory HTB23095 - https://www.htbridge.com/advisory/HTB23095 - Cross-Site Scripting (XSS) in Kayako Fusion.|
 Kayako Fusion - http://www.kayako.com - Kayako Fusion is the world's leading multi-channel helpdesk solution that enables organizations to deliver a better customer experience and work more effectively as a team, whatever their size.
 Common Vulnerabilities and Exposures (CVE) - http://cve.mitre.org/ - international in scope and free for public use, CVEÂ® is a dictionary of publicly known information security vulnerabilities and exposures.
 Common Weakness Enumeration (CWE) - http://cwe.mitre.org - targeted to developers and security practitioners, CWE is a formal list of software weakness types.
Please feel free to send us any additional information related to this Advisory, such as vulnerable versions, additional exploitation details and conditions, patches and other relevant details.